Meet the worst airline in Nigeria: Aero Contractors
When you cancel my flight (same one), twice, on two consecutive days and do not express even the least bit of empathy; this is what you get. Of course, considering my narrow flying experience, this conclusion is at best, hasty. Knowing my country for what it is, I honestly cannot expect much better behaviour from any other organisation operating in the aviation transport space.
Having said that, I will now go ahead to narrate my ordeal in the hands of Aero contractors airline.
ORDEAL
- My return (Aero contractors) flight from Uyo to Lagos was originally scheduled for (last) Tuesday afternoon
- I received an SMS message from Aero on Monday afternoon, announcing the cancellation of my Tuesday flight. The message cited "Operational reasons".
- Since I wouldn't let this bad news ruin my amazing Monday, I called Aero's customer service line (+234 1 628 4140) on Tuesday morning. I took the only option I had: have the flight rescheduled for Wednesday afternoon.
- On Tuesday afternoon, I got a replica of the SMS message I'd received on Monday afternoon, except that it was now my Wednesday flight that had been cancelled.
Having said that, I will now go ahead to narrate my ordeal in the hands of Aero contractors airline.
ORDEAL
- My return (Aero contractors) flight from Uyo to Lagos was originally scheduled for (last) Tuesday afternoon
- I received an SMS message from Aero on Monday afternoon, announcing the cancellation of my Tuesday flight. The message cited "Operational reasons".
- Since I wouldn't let this bad news ruin my amazing Monday, I called Aero's customer service line (+234 1 628 4140) on Tuesday morning. I took the only option I had: have the flight rescheduled for Wednesday afternoon.
- On Tuesday afternoon, I got a replica of the SMS message I'd received on Monday afternoon, except that it was now my Wednesday flight that had been cancelled.
Aero contractors Nigeria; cancelled flights |